Refund / Returns Policy

We offer a hassle-free 30 day exchange/refund guarantee. You can conveniently return any item and avail an exchange, within 30 days from the date of delivery.  Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit, please use a reliable courier service.

In the case of merchandise (clothing), returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.

Once your return is received by us, a quality check will be performed on the returned items by our quality team.
This is subject to your return having met the requirements of being unused and unwashed, returned within 30 days and not consisting of items on sale.

Please note- shipment charges (if any) will not be refunded, and the buyer has to bear the shipment charges themselves.

Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No exchange will be entertained in this case.

A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item.



Returning An Item


Before you return an item, please contact our PML team either by calling on ‘+918794122629’ or Fill the form Click Here. Please have the below information ready before you call or mention them in your requested email –

Please re-pack the items to be returned with all original packaging & tags that they were shipped with.

Mention the order details & complete shipping address on the packet as stated below –

Product code, Product Name. 

Shipping Address:-

Precious Melove
H.No- 29, near Pike School

Sema-Tilla Colony

Dimapur- 797112

Nagaland

M.No- +918794122629